Payment Policy

Effective Date: July 12, 2026

At Vellyno.shop, we believe every purchase should come with clear, transparent payment terms and straightforward billing. This Payment Policy explains which payment methods we accept, how transactions are processed and verified, how taxes are calculated, and what happens when a refund is approved when buying our Best Decorative Cushion Covers. We recommend reading through it before checking out so you know exactly what to expect.

Unless otherwise noted, every price, order total, and shipping rate shown on our website is listed in United States Dollars (USD).

Payment Methods We Accept

We currently support a wide variety of secure payment options for purchases made through our website, including credit cards, digital wallets, and buy-now-pay-later solutions:

  • Credit & Debit Cards: Visa, Mastercard, American Express (Amex), Discover, Maestro, Visa Electron
  • PayPal: Express checkout and balance payments via PayPal
  • Stripe Gateway: Secure card processing powered by Stripe
  • Afterpay: Interest-free installment payment options via Afterpay

Only the payment methods actively displayed at checkout can be used to complete your order. If your preferred method isn’t listed during checkout, it is currently not supported for purchases through our store.

Authorizing Your Payment

When you place an order with us, you give both Vellyno.shop and our payment processing partners permission to charge the total amount shown at checkout. Note that all domestic orders include standard Free Shipping ($0.00 USD).

Before an order is accepted, your payment may go through a series of automated checks, including payment authorization, identity verification, and fraud screening. Submitting an order does not automatically mean your payment has been approved or that your order has been accepted—confirmation only happens once these checks are successfully completed and an order confirmation email is issued.

Pricing and Currency

Every price you see on our site—including product costs, taxes, and final totals—is displayed in USD. We encourage you to review your order summary closely before finalizing your purchase, paying particular attention to your billing details, shipping address, and selected payment method, since errors at this stage can delay processing.

Keeping Your Payment Secure

All payment transactions on our site are handled through encrypted, established third-party payment gateways (including Stripe and PayPal) that adhere to PCI-DSS security protocols to safeguard your financial information during checkout.

Vellyno.shop does not store or retain your full credit card details or bank account credentials on our own servers—that data is handled directly by our secure payment partners under their respective security standards.

Reviewing and Verifying Orders

To protect both our customers and our business from fraudulent activity, some orders may go through an additional review step before they are cleared for shipment. This review can involve confirming your payment details, cross-checking billing information, validating shipping addresses, or requesting further verification. If we are unable to complete this verification successfully, your order may be delayed, paused, or cancelled.

When a Payment Doesn’t Go Through

If a payment attempt is declined or fails to process, we will be unable to process or ship your order until a successful payment is received. Declined payments can occur due to bank authorization holds, incorrect billing details, expired card information, or insufficient available funds. We suggest contacting your bank or card issuer directly before attempting the transaction again.

Sales Tax and Other Charges

Where required by law, applicable state and local sales taxes are automatically calculated and added to your order total at checkout. The exact tax rate depends on your designated shipping address and local tax regulations. Standard domestic delivery remains Free Shipping ($0.00 USD) on all orders.

How Refunds Work

Refunds, once approved under our Return and Refund Policy, are always issued back to the original payment method used at checkout (e.g., your original card, PayPal account, Stripe account, or credited back through Afterpay). We are unable to issue refunds to a different card, account, or cash alternative.

After we receive and inspect an approved return, refunds are typically processed within 10 business days. Please keep in mind that even after we process the refund, your bank, payment provider, or Afterpay may require additional days to reflect the funds back in your account.

Order Holds for Suspicious Activity

We reserve the right to review, flag, or place a hold on any order that raises security concerns during our verification process or shows signs of fraudulent activity. In such cases, we may temporarily pause the order while investigating, reach out to you for additional details, or cancel the transaction entirely to protect all parties involved.

Currency Conversion and International Cards

If you are paying with a card or account issued outside the United States, your issuing bank or card provider may apply its own currency conversion rates and foreign transaction fees. Vellyno.shop has no control over these third-party financial fees, and they are not included in the totals shown at checkout.

Payment Disputes and Chargebacks

If you believe there is an error or unauthorized charge on your account, please contact our support team directly at info@vellyno.store first so we can quickly investigate and resolve the issue. Filing a direct chargeback with your bank without contacting us first can delay resolution times and may cause your account to be flagged for future orders.

Contact Information

If you have any questions about payments, billing, or this policy, our customer support team is ready to assist you:

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