Privacy Policy

Effective Date: July 12, 2026

This Privacy Policy describes how Vellyno.shop collects, uses, and safeguards the personal information you share with us when you visit our website or make a purchase, including when browsing our collection of Decorative Cushion Covers. By using our site, you agree to the practices described here.

Information We Collect

We collect personal information that you provide directly to us or that is automatically generated when you interact with our store:

  • Contact Details: Your full name, email address, phone number, shipping address, and billing address.
  • Order Information: Items purchased, order history, transaction records, and payment details processed securely through our authorized payment gateways.
  • Account Information: Login credentials, customer preferences, and saved account settings, where applicable.
  • Browsing & Technical Data: Pages viewed, items added to cart or wishlist, IP address, device type, browser information, and general site interaction metrics.
  • Customer Support Communications: Any messages, inquiries, feedback, or requests submitted to our customer service team via email, phone, or contact forms.

We also use cookies and similar tracking technologies to understand how visitors navigate our store, remember user preferences, and improve the overall shopping experience.

How We Use Your Information

We use the collected information for specific, transparent operational and service purposes:

  • To process, confirm, and fulfill your orders, including payment processing and domestic standard Free Shipping ($0.00 USD) delivery.
  • To communicate regarding order status, tracking updates, policy changes, or marketing communications you have opted into.
  • To personalize your shopping experience and recommend relevant home decor and cushion cover designs.
  • To maintain, optimize, and protect the security and performance of our website.
  • To respond to customer service inquiries and support requests efficiently.

How We Share Information

We do not sell, rent, trade, or lease your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business—such as secure payment processors (Stripe/PayPal) and shipping carriers—solely for fulfilling your order.

We may also disclose personal information where required to comply with applicable state or federal laws, court orders, legal processes, or to protect the safety, property, and legal rights of Vellyno.shop, our customers, or the public.

Data Security

We employ administrative, technical, and physical safeguards designed to protect your personal data from unauthorized access, loss, misuse, or alteration. All electronic payment transactions are encrypted using secure socket layer (SSL) technology and processed through PCI-compliant payment gateways. While we implement industry-standard safeguards, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you have choices regarding how your personal information is accessed and used:

  • Access & Correction: You may request access to, or correction of, the personal information we hold about you.
  • Deletion: You may request that we delete your personal information, subject to mandatory legal or accounting retention obligations.
  • Marketing Opt-Out: You can unsubscribe from marketing emails at any time using the unsubscribe link in our messages or by emailing us at info@vellyno.store.
  • Cookie Controls: You can manage or disable cookie preferences directly through your browser settings.

International Transfers

If you access our website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where our operational infrastructure and hosting servers are located.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted directly on this page with a revised effective date. Continued use of our website after changes are published signifies your acceptance of the updated policy.

Contact & Get In Touch

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team directly:

Review Our Official Policy Pages